Last updated: 25 September 2024
Privacy Policy
Your privacy matters: understand how Wisepod protect your information
This privacy policy outlines and informs you how we at Wisepod collect, use, share, and protect information that we learn about you as a result of your interaction with us through the website on which this policy is posted, including what you may access through your mobile or handheld electronic device, and through the services provided through the sites.
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By accessing any portion of the site or using any of the services provided, you agree to the practices described in this policy and you consent to the collection, use and disclosure of your personal information as set out in this policy. Your use of our services is subject to this Policy and our Terms of Use. If you do not wish to provide your consent, and/or do not agree to any part of this Policy, we kindly inform you that you must discontinue all use of the Site and Services immediately.
1. When does this Policy apply?
2. What information about you do we collect and how do we use it?
3. How do we use cookies and other tracking technologies?
4. Will we share your information with other parties?
5. What security measures do we take?
6. What are your data protection rights?
When does this policy apply?
This Policy applies to data that is collected and processed through this website. It is effective as of the “last updated and effective” date set out at the top of this page. We reserve the right to modify this Policy at any time, and such revisions will become effective upon the date set out on this page and posting of the revisions to the website.
Your continued use of any of the Sites or the Services after the effective date of any modifications means that you accept and agree to all such revisions. We invite you to visit this page on a regular basis to check the “last updated and effective” date at the top of this page, ensuring that you are familiar with the most recent version of this Policy.
What information about you do we collect and how do we use it?
When you access the site or use the services we provide, you may provide us with two types of information.
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1. Personal identifiable information
This is information you voluntarily choose to share with us, such as your name, email address or telephone number. You may be asked to submit this information when subscribing to our newsletter, scheduling a meeting, or downloading resources through our website.
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2. Non-personally identifiable information
This is collected through technologies used on our website, such as cookies or pixels. These are used to help us analyse how you use our website, to improve our services, and enhance your online experience. More details can be found in our Cookie Policy.
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This information allows us to fulfil your requests, respond to enquiries, and share updates or promotions with you. We will retain your information only as long as reasonably necessary, or to comply with legal requirements.
How do we use cookies and other tracking technologies?
A cookie is a small text file that is stored on device when you visit our website. We use cookies for system administration, improving website performance, and personalising your experience. You can disable or block cookies, however some parts of the website may not work properly, or be accessible to you.
We also use pixels to track website usage and improve our services. These pixels capture information such as the time and date of your visit, IP address, browser type, and usage patterns. We may use this information to deliver relevant content and ads to you relevant to your interests, on this website and on third-party websites.
Third-party plugins may also collect data and their privacy policies apply and govern your usage of those sites or services. For an outline of the cookies and tracking technologies in use on the website, click here.
Will we share your information to third parties?
We will not share your data with third parties unless we have your consent, or if we are obliged to disclose you personal data by law. This could include complying with a legal obligation, protecting and defending the rights or property of Wisepod, to provide or investigate any wrongdoing in connection with the service, or to protect against legal liability.
Which security measures do we take?
The security of your data is a top priority for us. The personal information you provide is processed and stored by our trusted service providers, who implement robust protocols and procedures to safeguard it. While we employ industry-standard measures to protect your data, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute protection.
What are your data protection rights?
If you are resident in the United Kingdom or European Union, you have rights under the General Data Protection Regulation (GDPR).
These include the following:
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Access: you can request copies of the personal information we hold about you.
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Rectification: you can ask us to correct or update personal information you think is inaccurate or incomplete.
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Erasure: In certain circumstances, you can ask us to delete your personal information
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Restriction of processing: You can request we limit how we process your personal information, in specific situation
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Objection to processing: You have the right to object to the processing of your data in certain cases, such as for direct marketing.
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Data portability: You can ask that we transfer personal information you give us to another organisation or to you, where technically feasible.
To exercise any of these rights, or if you have questions about how your data is handled, please contact us. We will respond to your request within one month, in compliance with GDPR. In some cases, we may need to verify your identity before processing your request.
How do marketing use your data?
In addition to what is outlined within this Policy, we may use your information to send you details about products or services we believe may interest you. We rely on your consent and legitimate interest to contact you. However, if you wish to opt out of receiving communications from us, or want to change your preferred contact methods - such as email, post, phone, or social media - please get in touch with us.
How can you contact us with any question?
If you have any questions about this policy or how your data is handled, please feel free to contact us. You can reach us via privacy@wisepod.co.uk, or through our website’s contact form. We aim to respond to all queries promptly.